AVERILL HOSPITALITY EMPLOYMENT

Coffee Dock Attendant

Wed, 12 Aug 2026 21:34:13 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Coffee Dock Attendant to work with our Food & Beverage Team $16 hourly + Tips. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Coffee Dock Attendant is responsible for providing excellent customer service to our guests. The attendant makes a variety of coffees, lattes, smoothies, serves ala cart muffins, breads, breakfast items and maintains the Coffee Dock so it is clean and inviting. The attendant opens and closes the Coffee Dock and collects payments.

MAIN DUTIES AND RESPONSIBILITIES:

Maintains a professional image.
Maintains professional working relationships.
Performs CD opening and closing procedures.
Offers excellent customer service while preparing and serving coffee drinks and pastries.
Keeps pastry case stocked with muffins, breads and breakfast items.
Keeps tables and CD area clean and inviting.
Assists guest with any specific requests.
Notifies manager of unhappy guests.
Performs assigned side work duties.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

Lift 30 pounds.
Able to manage unsatisfactory guest experience and notify Manager.
Stand during an 8-hour shift
Must be able to multitask under stress.
Must be organized and remain calm during the shift.

SCHEDULE/BENEFITS:

The Coffee Dock Attendant's schedule can be flexible with part and full time opportunities. Working weekends and holidays may be required. The Attendant will typically be available during peak seasons.

The Loge at Whitefish Lake, part of Averill Hospitality, offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Massage Therapist

Tue, 11 Aug 2026 20:53:06 +0000

Tired of the 9-to-5 burnout? Reclaim your schedule and do what you love. Our luxury wellness experience sets a tone of pure relaxation and unparalleled hospitality. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Part-Time Massage Therapist to work with our Spa team.

OUR COMPANY

The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination. The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
This position is responsible for providing bodywork sessions for guests. Massage Practitioners apply a variety of scientifically developed massage techniques to the soft tissue of the body to improve muscle tone and circulation. Massage Practitioners work to enhance well-being, reduce the physical and mental effects of stress and tension, prevent disease, and restore health. Massage Practitioners agree to conduct their practices in acceptable, ethical, professional behavior.

MAIN DUTIES AND RESPONSIBILITIES:

Modalities may include Deep Tissue, Swedish, Shiatsu, Myofascial, Stone, Pre/Post Natal, and Body Treatments.
Massage Practitioners use many different massage techniques and methods; these may include the following, among others (not all modalities are practiced by each Practitioner).
Acupressure
Trigger Point
Connective Tissue Massage
Neuromuscular Massage
Reflexology

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY

Adhere to all requirements set forth in the Averill Hospitality Employee Policies and Procedures and Non-Compete documents and the service expectations as set forth by the Management. Support company mission and policies and procedures.
Acknowledge the confidential nature of the professional relationship with a client and respect each client’s right to privacy.
Responsible for the comfort of all guests while performing treatments and directing all efforts toward client satisfaction.
Follow Spa at Whitefish Lake treatment protocols.
Constantly monitor the quality of all Spa at Whitefish Lake services and treatments.
Communicate with the Reception Desk staff on a regular basis to ensure smooth scheduling and billing.
Maintain awareness of daily schedule and trouble-shoot any last-minute changes or updates as well as monitor weekly and monthly schedule to assure accuracy.
Perform all massage and body treatment modalities and participate in continued education classes/trainings to learn other treatment/modalities offered and introduced to future menus.
Attend all mandatory training sessions and meetings.
Greet Guests at the exact time of scheduled appointment to assure punctual start time of reserved treatments.
Escort guests to designated treatment room, address clients by name, reconfirm treatment type and explain protocol for specific treatment that will be provided.
Conduct a complete client consultation (every appointment to ensure that the client’s expectations will be met
Keep work area clean and always stocked.
Encourage clients to relax and keep conversation to a minimum during treatment.
Always maintain proper draping before, during and after treatment.
After the service is complete, offer the guests a glass of water/ tea and inquire if they have another service and, if so, escort them to the appropriate area.
Massage Practitioner’s must complete a prescription sheet after each Massage treatment and escort client to retail area and offer appropriate at home body care regimen via body care retail items. Make sure that you are taking every opportunity to put your guests on a treatment plan.
Maintain valid Massage license and provide a copy to Spa Director for file. Stay informed of state and local regulations for massage practitioners.
Maintain CPR certification.
Adhere to time off/shift coverage request policy.
Demonstrate professional excellence through regular self-assessment of strengths, limitations and effectiveness by continued education and training. Desire to provide phenomenal guest experiences, a passion for quality, and attention to detail.
Strong communication skills with the ability to develop relationships and foster cooperation.
Ability to build strong relationships
Ability to develop and encourage an open, stimulating and trusting environment that reflects our Company Mission, Brand Promise and Values.
Ability to read and interpret product and equipment manuals, and massage journals and protocols and procedures.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor. This job description and the listed duties and functions may be revised and changed based on business demands.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.

Turndown Service Attendant

Tue, 11 Aug 2026 20:51:33 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Turndown Service Attendant to work with our Housekeeping Team $20 hourly. You'll assist in our evening turndown service ready and refresh the quarters for guest to retire. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

OUR COMPANY

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Turn down Service Attendant is responsible for preparing guest rooms for the evening by providing a clean, comfortable, and welcoming environment. This position plays an important role in delivering exceptional guest service and ensuring each guest enjoys a relaxing stay. During periods of lower occupancy, the Turn down Service Attendant will assist other areas of the Housekeeping Department as needed.

Schedule

Peak Season: Regular shift is 5:45 PM to 9:00 PM.
Slow Season: Scheduled hours may vary based on hotel occupancy and business needs.
Additional hours may be offered when operational needs require extra support.

Essential Duties and Responsibilities

Turn down Service

Perform evening turn-down service in assigned guest rooms according to hotel standards.
Refresh guest rooms by:

Making bed for the evening.
Refreshing towels and amenities as needed.
Emptying trash if necessary.
Straightening the room and ensuring a clean, welcoming appearance.
Turning on appropriate lighting and creating a comfortable atmosphere.
Reporting maintenance issues or room concerns promptly.

Maintain guest privacy and security while working in occupied rooms.
Deliver exceptional guest service by responding politely and professionally to guest requests.

Additional Responsibilities (When Turndown Volume Is Low)

When occupancy does not require a full turndown schedule, employees may be assigned to assist with other Housekeeping Department duties, including:

Cleaning public areas.
Completing deep cleaning projects.
Assisting in the laundry department.
Restocking housekeeping supplies and linen.
Supporting room attendants or housepersons as directed.
Performing other housekeeping-related duties assigned by management.

Qualifications

Previous housekeeping or hospitality experience is preferred but not required.
Ability to work independently and efficiently.
Strong attention to detail.
Ability to maintain guest confidentiality and professionalism.
Good communication and teamwork skills.
Ability to stand, walk, bend, lift, and perform physical work throughout the shift.

Physical Requirements

Ability to lift up to 30 pounds.
Ability to push, pull, bend, stoop, and stand for extended periods.
Ability to work in a fast-paced environment while maintaining quality standards.

Expectations

Maintain a positive and professional attitude.
Follow all hotel policies, safety procedures, and housekeeping standards.
Report maintenance concerns lost and found items, and safety hazards immediately.
Be flexible and willing to assist other housekeeping operations based on business needs.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Restaurant Expeditor

Tue, 11 Aug 2026 20:40:39 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Restaurant Expeditor to work with our Food & Beverage Team $18 hourly + Tips. The quickest link between the kitchen and the guest, ensuring every plate lands hot, perfect, and on time. You will be the last touch of hospitality before the food hits the table. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

OUR COMPANY

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Restaurant Expeditor, is to create the finest experiences for our guest; provide exceptional service with a sincere desire to serve, accurate delivery of food items, and maintains quality control of food before delivery.

MAIN DUTIES AND RESPONSIBILITIES:

Deliver food items to guests quickly and accurately.
Maintains organization of food on the expo line.
Is last quality control of food before delivery to a guest.
Knows the table numbers and seat positions of the restaurant
Maintains clean and organized work areas.
Strong knowledge of menu.
Respects guest right of way.
Assures complete food order delivery.
Notifies manager of unhappy guests.
Performs assigned side work duties.
Can clearly communicate well with guests and co-workers.
Assists managers/chefs as directed.
Able to deliver room service accurately.
Maintains a professional image.
Maintains professional working relationships

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

Requirements:

May be required to assist service staff during peak periods.

Lift 50-pound trays during shift.

Must be able to multitask under stress.

Must be organized and remain calm during the shift.

Dressed neatly and well-groomed in company always approved uniforms.

At times works in a hot and cold climate.

Exposed to hazards that may include broken glass, bottles, plates, burns, slips and falls.

Ability to walk and stand for a 6–8-hour shift.

Communicate clearly with guests and co-workers.

Required to carry trays with food, drink, bus tubs, or supplies.

SCHEDULE AND BENEFITS:

Bartender

Tue, 11 Aug 2026 20:37:46 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking Seasonal Bartenders to work with our Food & Beverage Team $15 hourly + Tips. From classic stirred cocktails to seasonal creations! Our lakefront restaurant, the Boat Club, is a refined, low-lit restaurant overlooking surrounding mountains and Whitefish Lake. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

OUR COMPANY

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Bartender is to create the finest experiences for our guests, provide exceptional service and create a connection with our guests with warmth, energy, teamwork, and professionalism.

MAIN DUTIES AND RESPONSIBILITIES:

Maintain a professional image.
Maintain professional working relationships.
Collects payment for food and beverage services.
Follow company cash handling and accounting procedures.
Provide exceptional service experience.
Excellent product knowledge.
Guides guests in selecting food and beverage items.
T.I.P.S. Certification
Notify manager of unhappy guests.
Perform assigned side work duties.
Assist manager/chefs as directed.
Take drink orders at guest greeting, deliver beverages and offer appetizers. Take entire order, write down order, and repeat order to guest for clarification.
Understand proper food storage and sanitation procedures.
Accurately measures liquor, beer, and wine pours.
Must memorize the specialty house cocktail ingredients and make a consistent drink.
Have good knowledge of products including liquor, beer and wine we offer.
Keep a well-stocked and clean bar.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

Requirements:

· 2+ years of experience.

· POS system competency and Aloha and Open Table

· Be able to lift to 30 lbs.

· Ability to carry a tray of food and a tray of drinks.

· Able to manage unsatisfactory guest experience and notify manager.

· Able to hear guests’ orders and needs amidst loud background noise.

· Stand for 6-to-8-hour shift.

· Multitask under stress.

· Be organized and remain calm during shift.

· Needs full knowledge of the lunch and dinner menu as well as the wine list and cocktails that are offered at the Boat Club.

EXPERIENCE/ LICENSES OR CERTIFICATES

· 2+ years of experience.

· TIPS and Food Handler Certifications required.

SCHEDULE AND BENEFITS:

The Bartender’s schedule can be flexible with part- and full-time opportunities. Working evenings, weekends and holidays may be required.

Lounge Server

Tue, 11 Aug 2026 19:33:41 +0000

Serving excellence! Our lakefront restaurant, the Boat Club, is a refined, low-lit restaurant overlooking surrounding mountains and Whitefish Lake. You will serve food, drinks, and a standard of upscale hospitality from the moment our guests take their seats. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Lounge Server to work with our Food & Beverage Team $10.85 hourly + Tips.

OUR COMPANY

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Server is to create the finest experiences for our guest, provide exceptional service and create a connection with our guests with warmth, energy, teamwork, and professionalism.

MAIN DUTIES AND RESPONSIBILITIES:

Maintains a professional image.
Maintains professional working relationships.
Collects payment for food and beverage services.
Follows company cash handling and accounting procedures.
Provides exceptional service experience.
Excellent product knowledge.
Guides guests in selecting food and beverage terms.
T.I.P.S. certifications
Notifies manager of unhappy guests.
Performs assigned side work duties.
Assists manager/chefs as directed.
Takes drink orders at guest greeting, delivers beverages and offers appetizer. Takes entire order, writes down order, and repeats order to guest for clarification.
Understand proper food storage and sanitation procedures.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

Requirements:

POS system competency with Aloha and Open Table.
Lift 30 pounds. The ability to carry a tray of food and tray with drinks.
Able to manage unsatisfactory guest experience and notify manager.
Able to hear guests' order and needs amidst loud background noise.
Stands during 6–8-hour shift.
Must be able to multitask under stress.
Must be organized and remain calm during the shift.
Needs to have a full knowledge of the lunch and dinner menu as well as the wine list

EDUCATION

Preference for a high school diploma or G.E.D. equivalent.
Computer and point of sales skills required.

EXPERIENCE/ LICENSES OR CERTIFICATES

2+ years at a high level, quality establishment.
TIPS and Food Handler Certifications required.

SCHEDULE AND BENEFITS:

The Server's schedule can be flexible with part- and full-time opportunities. Working evenings, weekends and holidays may be required.

Breakfast Cook

Mon, 10 Aug 2026 22:00:42 +0000

Rise, shine, and sizzle! The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Breakfast Cook to work with our food and beverage team at $22-$25 hourly DOE. As our Breakfast Cook, you will dominate our morning rush. Looking to work in a lakefront restaurant & resort cooking for regular locals and visitors from all over? Plus, all employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination. The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
As a Breakfast Cook you will be responsible for stocking and setting up the station. You will prepare food items by cutting, chopping, mixing, and preparing sauces. You will cook food items by grilling, sautéing, and other cooking methods to specified recipes and standards. Additionally, you maintain cleanliness and comply with food sanitation requirements by properly handling food and ensuring correct storage.

MAIN DUTIES AND RESPONSIBILITIES:

Taking directions from supervisor and retaining information received.
Assisting with stocking and setting up the kitchen stations
Preparing food includes cleaning and cutting the ingredients, cooking main dishes, desserts, appetizers and snacks.
Plate prepared foods based on senior chef’s guidance
Working with servers to ensure that orders are completed according to request and on time.
Ensure all equipment is kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
Washing and cleaning the kitchen and cooking equipment at the end of work shifts.
Understand and follow all regulations that pertain to health and safety.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY

Knowledge of Food and Beverage, Local and State Food Handling laws and procedures.
Must be organized and detailed oriented.
Must be a strong team player with a hospitality first mindset.
Desire to provide phenomenal guest experiences, a passion for quality, and attention to detail.
Strong communication skills with the ability to foster cooperation.
Ability to build strong relationships and work with a team of culinary professionals

QUALIFICATION STANDARDS

EDUCATION

Preference for a previous cooking experience

EXPERIENCE/ LICENSES OR CERTIFICATES

Minimum of 2 years’ experience in a restaurant or related field as an asset.

Work in an amazing destination town surrounded by breathtaking mountains and spectacular lakes filled with year-round adventure! Enjoy world class mountain biking, hiking, fishing, ziplining, horseback riding, river rafting, water sports, Glacier National Park, and more. Need housing, then please inquire.

Line-Cook

Mon, 10 Aug 2026 21:58:25 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Line-Cook to work with our food and beverage team at $21-$25 hourly DOE. The kitchen needs you to keep the food flowing. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

OUR COMPANY

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
As a line cook you will be responsible for stocking and setting up the station. Preparing food items by cutting, chopping, mixing, and preparing sauces. Cooking food items by grilling, sautéing, and other cooking methods to specified recipes and standards. Maintain cleanliness and comply with food sanitation requirements by properly handling food and ensuring correct storage.

MAIN DUTIES AND RESPONSIBILITIES:

Acquiring directions from supervisor and retaining information received.
Assisting with stocking and setting up the kitchen stations.
Preparing food includes cleaning and cutting the ingredients, cooking main dishes, desserts, appetizers and snacks.
Plating prepared foods based on senior chefs' guidance.
Working with servers to ensure that orders are completed according to request and on time.
Ensure all equipment is kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
Washing and cleaning the kitchen and cooking equipment at the end of work shifts.
Full understanding of, and follow, all regulations that pertain to health and safety.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY

Knowledge of Food and Beverage, Local and State Food Handling laws and procedures.
Must be organized and detailed oriented.
Must be a strong team player with a hospitality first mindset.
Desire to provide phenomenal guest experiences, a passion for quality, and attention to detail.
Strong communication skills with the ability to foster cooperation.
Ability to build strong relationships and work with a team of culinary professionals

QUALIFICATION STANDARDS

EDUCATION

Preference for a previous cooking experience

EXPERIENCE/ LICENSES OR CERTIFICATES

Minimum of 2 years of experience in a restaurant or related field assets.

Front Desk Agent

Fri, 07 Aug 2026 17:50:11 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a FULL-TIME Front Desk Agent to work with our Front Desk Team at $20 hourly. The front desk is the first stop to an amazing stay! All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

PURPOSE

In our employees, we look for a passion to anticipate and meet our guests' needs and an insatiable desire to attain the highest levels of quality and service in all areas of the hotel. Interacts with guests in a courteous and efficient manner, an eye for detail and high job standards. English verbal communication skills; second language a plus. This person acts as a guest customer service agent, reservations and front office general worker. Deal closely with all aspects of the department to ensure guest satisfaction. Lodge tasks (as assigned by MOD and department management), including but not limited to shuttle scheduling, e-mail information requests, guest packages, lost and found and retail sundries. Work closely with housekeeping, concierge and valet. Work with resort software, office equipment and phone switchboards. Be flexible and available for shifts.

Requirements:

Excellent communication skills both in person as well as over the telephone.
Computer literate.
Excellent verbal and written skills.
Former work with resort computer systems and/or RDP a plus.
Ability to maintain strict confidentiality of classified information.
Required to act as a sales representative.
Must possess excellent business sense and high professional ethics.
Must possess a high regard for customer service and employee relations.

SCHEDULE AND BENEFITS

The Front Desk Agent position is expected to normally keep a 5 day a week schedule, including evenings and weekends, 40 hours per week can be expected, however it can be more or less depending on the business needs of the front desk..

The Lodge at Whitefish Lake, part of Averill Hospitality, offers part and full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.

Maintenance Technician

Fri, 07 Aug 2026 17:45:18 +0000

Are you the reliable person everyone calls? The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Maintenance Technician to join our HOA Maintenance Team at $27 - $30 Hourly DOE. We need a hands-on Maintenance Technician for HOA Areas on our property. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination. The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
Responsible for the day-to-day maintenance activities as directed and instructed by the Director of Engineering at the Lodge, Viking, and Condo properties.
MAIN DUTIES AND RESPONSIBILITIES:

Facilities Maintenance: Maintain in good working order and condition all areas of hotel utilities and basic functions (i.e.) electrical, plumbing, telephone, HVAC, audio systems, outdoor irrigation, elevators, alarm systems, pool systems, and all Guest Room amenities requiring maintenance.

Work Order Protocol: Monitor the scope of work and pace of completion of tasks that come through the Work Order System. Timely completion is desirable, but discretion is important as to the management of time and resources. Adherence to the procedure and diligence regarding the system key functions.

Attendance: Full-time position requiring regular, reliable, and punctual attendance.

Work Environment: Most work will be performed within the greater Lodge property holdings. The Maintenance shop and the mechanical rooms throughout the property will require the most attention.

Occasional tasks related to ordering and purchasing will require offsite meetings and trips. Lodge vehicles will be provided.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

Perform routine duties independently.

Follow directions and instructions as set forth by Shop Supervisor and work in accordance with established and general policies and procedures.

Perform routine inspections and preventative maintenance of common areas, mechanical systems, HVAC, plumbing, and electrical components.

Respond promptly to maintenance requests and emergencies from residents or property management.

Complete repairs involving carpentry, drywall, painting, minor appliance servicing, and basic plumbing/electrical work.

Maintain cleanliness and order in shared spaces such as lobbies, hallways, fitness centers, and pool areas.

Collaborate with contractors and vendors when specialized repairs or inspections are required.

Sound judgment, thoroughness, and competence.

Work effectively and productively with others and interface with all departments requiring maintenance functions.

Full knowledge of importance of work performance and the serious impact that failure to perform effectively may have on hotel operations, interdepartmental relations, and the efficient use of resources.

Ensure all work is performed in compliance with safety codes, building regulations, and company policies.

Keep accurate records of maintenance tasks, repairs, inventory, and work orders.

Full time position requires regular, reliability, and punctual attendance.

Trustworthy, honest, and reliable.

Work well with co-workers

Always be courteous, helpful, and considerate to guests and co-workers.

QUALIFICATION STANDARDS
EDUCATION
· High School graduate or equivalent required.
EXPERIENCE/ LICENSES OR CERTIFICATES
· 2+ years in similar role

The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Work in an amazing destination town surrounded by breathtaking mountains and spectacular lakes filled with year-round adventure! Enjoy world class mountain biking, hiking, fishing, ziplining, horseback riding, river rafting, water sports, Glacier National Park, and more.

Host

Tue, 04 Aug 2026 15:56:23 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Hosts to work with our Food & Beverage Team $20 hourly + Tips.

Be the welcoming face of our lakefront restaurant. The Boat Club is a refined, low-lit restaurant overlooking surrounding mountains and Whitefish Lake. You will set a tone and standard of upscale hospitality from the moment our guests reserve and arrive. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

OUR COMPANY

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

To present a positive first impression of friendliness, excellent service, and high standards. To greet all guests upon arrival and departure with a smile and bid guest farewell as they leave. Remember you are the first and last impression.

MAIN DUTIES AND RESPONSIBILITIES:

Maintain a cheerful, courteous disposition, and a neat professional image.
Welcome guests upon arrival with enthusiastic engagement.
Reservation management.
Escort guest as soon as possible to appropriate table.
Manage waiting guests, encouraging them to have a drink in the bar till their table is ready.
Maintain a professional working relationship with employees and guests.
Practice proper phone etiquette, and clear communication.
Handle gift card transactions.
Performs reservations call-backs.
Maintain tidy and clean host/hostess area and foyer.
Designates table assignments.
Escorts guest to assigned table. Make the guest feel welcome, maybe engage in a brief conversation. Do Not rush the guest and Do Not walk too fast for the guest.
When sitting at the table, pull the chairs out for ladies and hand the menus to the guest. Do not place the menu on the table or the chair.
Remember it is your job to control the flow of the restaurant. Keep calm and notify the Manager if anything should arise.
Notifies manager of unhappy guests.
Inspect restrooms for cleanliness and call the front desk for cleaning.
Bids farewell to departing guests.
Performs assigned side work duties.
Assists managers as directed.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

Requirements:

Ability to use Open Table system.
Ability to stand and walk for 6-to-8-hour shifts.
Ability to work weekends, events, and holidays, as needed.
Able to hear guest order and requests amidst loud background noise.
Maintain expected level of personal appearance and hygiene consistent with The Boat Club's for Front-of-House (FOH) image.
May be required to assist service staff during peak periods, such as watering tables, clearing, and resetting tables, if needed.
Able to manage unsatisfactory guest experience.

SCHEDULE AND BENEFITS:

Banquet Bartender

Tue, 28 Jul 2026 18:45:35 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking Banquet Bartenders to work with our food and beverage team. $25 Hourly. As our Banquet Bartender, you will serve with elegance and excellence! Our lakefront resort is a refined, 4-star low-lit lodge overlooking surrounding mountains and Whitefish Lake. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
As a Banquet Servers, you’re responsible primarily for serving, setting up, and clean-up of all banquet bar functions. Expected to provide exceptional beverage service to all guests. Mixes and serves alcoholic and non-alcoholic drinks to guests of service bar, following standard recipes and the Company's and MT. alcoholic beverage policies; and is attentive to guests, making them feel welcome, always. This is a fast-paced position that will involve constant customer interaction.

MAIN DUTIES AND RESPONSIBILITIES:

Mixes and serves alcoholic and non-alcoholic beverages to guests according to hotel specifications courteously and efficiently.
Collect payments.
Greetings guests entering and exiting in a friendly and courteous manner.
Follows up to ensure guest satisfaction.
Maintains supplies neatly and organized to department standards.
Maintains security of equipment, keys, and supplies issued each day.
Reporting missing articles, damage or mechanical problems in the restaurant/lounge area and equipment.
Always provides a professional image through appearance and dress.

REQUIREMENTS:

Requires standing/walking/bending throughout shift.
Great customer service skills.
Able to work all shifts and flexible schedules including weekends and holidays.
Minimum of 21 years of age.
Strong knowledge and enforcement of company liquor policies and Montana laws.
Excellent communication skills and an eye for detail and the ability to multi-task.
Ability to lift to 100 pounds.

EXPERIENCE/ LICENSES OR CERTIFICATES

2+ years at a high level, quality establishment.
Will obtain proper TIPS training to serve alcoholic beverages.

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions. Employees may be required to perform other and additional duties assigned by their supervisor.

Banquet Houseperson

Tue, 28 Jul 2026 18:44:29 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking Banquet Housepersons to work with our food and beverage team. $18 Hourly. A pristine environment is the backbone of a great guest experience! Our lakefront resort is a refined, 4-star low-lit lodge overlooking surrounding mountains and Whitefish Lake. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
As a Banquet Houseperson, you’re responsible primarily for assisting in serving, setting up, and cleanup of all banquet functions. This is a fast-paced position that will involve constant customer interaction.

MAIN DUTIES AND RESPONSIBILITIES:

Maintains cleanliness of banquet rooms, hallways, storage and service areas.
Ability to lift 100 pounds, requires standing/walking/bending throughout shift.
Ability to follow directions from banquet event orders.
Must be able to work a flexible shift of mornings or evenings along with weekends and holidays.
Assist Banquet Servers.
Responsible for setting up, serving, maintaining and breaking down banquet rooms.
Ability to carry large and heavy trays on a continuous basis throughout a shift.
Must be able to set up basic audio-visual equipment.
Take food and beverage orders.
Reports needed repairs or unsafe conditions to supervisor.
Respond quickly to requests from guests, supervisors or management in a timely manner.
Follow up to ensure guest satisfaction.
Maintains supplies are neat and organized to department standards.
Maintains security equipment, keys and supplies issued each day.
Ability to follow directions from banquet set pull sheets.
Provides a professional image at all times through appearance and dress.

Banquet Server

Tue, 28 Jul 2026 18:42:03 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking Banquet Servers to work with our food and beverage team. $25 Hourly. As our Banquet Server, you will serve with elegance and excellence! Our lakefront resort is a refined, 4-star low-lit lodge overlooking surrounding mountains and Whitefish Lake. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
As a Banquet Servers, you’re responsible for meeting and exceeding the expectations of all guests. The banquet Server is responsible primarily for assisting in serving, setting up, and clean-up of all functions. This is a fast-paced position that will involve constant interaction with guests.

MAIN DUTIES AND RESPONSIBILITIES:

Knowledge of event menu items and their contents with appropriate table settings, service ware, and the correct preparation and garnishing methods.
Ability to follow directions from banquet event orders.
Responsible for setting up, serving, maintaining, and breaking down banquet rooms.
Ability to carry large and heavy trays on a continuous basis throughout shift.
Ensure all equipment and decor is kept in excellent working condition through personal inspection and reporting to Banquet and Event manager or Captain on duty if it is not.
Foster opportunities for the team to learn, grow, and develop their abilities, collaborate with your peers to create a culture and work environment founded on respect,
Respond quickly to requests from guests, supervisors, or management in a timely, friendly and efficient manner.
Fully understands and follows all regulations that pertain to health, and safety, requirements of the banquets department, employees, and guests.
Follows up with guests to ensure satisfaction of needs.
Maintains security of equipment, keys, and supplies issued each day.
Reports missing articles, damage or mechanical problems from equipment, and any sort of structural damage to the hotel in all areas of the lodge and the banquet department.
Always provides a professional image through appearance and dress.
Is able and willing to go long periods of time without sitting. Can maintain the positions need continuous movement, bending, and lifting.
Keeps a positive attitude with guests, peers, and management to ensure a good environment for all.
Follows company policies and procedures and other duties as assigned by supervisor, or manager.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY

Great customer service skills.
Must be organized and detailed oriented.
Must be a team player.
Desire to provide phenomenal guest experiences, a passion for quality, and attention to detail.
Must be a minimum of 18 years of age to serve alcoholic beverages and knowledge of Montana state laws.
Willing to be flexible with scheduling and times scheduled based on event orders and needs of guests.
Strong communication skills with the ability to develop relationships and foster cooperation.
Ability to build strong relationships.
Successful track record in professionally addressing & resolving difficult and challenging issues at all levels.
Ability to develop and encourage an open, stimulating and trusting environment that reflects our Company Mission, Brand Promise and Values.
Must maintain good attendance and punctuality.
Ability to effectively present information and respond in a timely fashion to questions from groups of managers, guests, and the public·
Treats people with respect and dignity, keeps commitments, inspires trust in others, works ethically and with integrity, and upholds organizational values.
Must be alert and quick with reasoning.
Should be able to make decisions for the best interest of the hotel. Ability to interpret instructions and guidelines set by the hotel's policy and procedures.

Valet Attendant

Tue, 28 Jul 2026 18:41:04 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Valet Attendant to join our Guest Services Team through October. $13 Hourly + tips! Drive up to Luxury! As our Valet Attendant, you’ll kick off our guest arrival with personal assistance and warm greetings. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
Act as a host or hostess to all arriving and departing guests. Acknowledges and greets each guest with enthusiasm and prescribed terminology immediately upon the guest’s arrival and delivers service with a smile.

MAIN DUTIES AND RESPONSIBILITIES:

Create excitement through guest interaction and conversation.
Delivers five-star service by accurately escorting arriving guests to rooms, handle baggage transfers, and accommodate guest’s special requests.
Perform same functions when guests depart
Act as valet attendant as business needs dictate.
Must be a team player with entire hotel staff.
Must be courteous, friendly and able to represent the hotel professionally to hotel guests.
Must be knowledgeable of the various types of rooms and amenities that are available at the hotel, as well as the activities and services available.
Must be very familiar with the local attractions in the surrounding areas to comfortably make recommendations and give directions.
Must be service-oriented and actively looking for ways to help people.
Active listener: gives full attention to what others are saying and takes time to understand the points being made while asking appropriate questions and not interrupting at inappropriate times. Ability to write effectively is appropriate for the needs of teammates and guests.
This is a rewarding and physically demanding job. Candidates must be able to perform the required duties of a valet attendant (jogging, long periods of being on foot, extended periods of being outdoors in all types of weather, etc.)

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY

Ability to communicate effectively verbally, in writing, and over the phone, with Staff, Senior Management team members, and Ownership.
Excellent leadership, interpersonal and problem-solving skills.
Use suggestive selling techniques to promote services of the hotel.
Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance. Ability and willingness to work with various office equipment and software systems.
Must maintain a positive influence in the community and positive relations with area vendors.
Able to operate manual transmission.
Good driving record (no more than 3 moving violations in the last 3 years; no DUI, DWI, reckless driving, or suspended/revoked license.

Competency

Teamwork – Balances team and individual responsibilities, exhibits objectivity and openness to others’ views, welcomes feedback, contributes to building a positive team environment, and prioritizes the team’s success above own interests.

Quality – Meets productivity standards, completes work promptly, strives to increase productivity, works quickly and efficiently.

Guest Service – Responds promptly to guests’ needs and takes ownership of the overall guest experience.

Professionalism – Respectably approaches others, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, follows through on commitments.

Profitability – Makes a conscientious effort to help minimize waste of products, equipment, and supplies to increase the department’s profitability and the entire property.

Leadership - responsible for leading Front Desk Agents daily to ensure the overall success of the team.

QUALIFICATION STANDARDS

EDUCATION

High School or High School equivalent is an asset

EXPERIENCE/ LICENSES OR CERTIFICATES

Minimum of 2 years’ experience in hospitality industry as an asset.
Must be at least 18 years of age with a valid driver’s license.

NOTICE

Standing, bending, stooping, and lifting weights up to and including 50 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be always projected.

SCHEDULE / HOLIDAYS/ PTO:

This position requires regular, reliable, and punctual attendance. Valet is expected to usually keep a 5-day-a-week schedule but adjust as needed according to business needs; for example, a 6-day week may be required during peak business periods. A work week of up to 50 hours per week can be expected. However, it can be more or less, depending on business needs. Working evenings, weekends, and holidays may be required. Holidays and PTO are in accordance with the AH Exempt Employee policies as outlined in the Employee Handbook.

Dishwasher

Tue, 28 Jul 2026 18:36:50 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Dishwasher to work with our food and beverage team. $16 hourly. Heartbeat of the Kitchen! As a much-appreciated Dishwasher you will be responsible for helping maintain our kitchen cleanliness and dishwash flow, so the kitchen keeps running. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
As a Dishwasher you will be responsible for helping maintain our kitchen cleanliness and dishwash flow.

Some of the great perks:

Flexible schedule-AM and PM shifts available
Discounted meal when on duty
Referral bonus
Hotel and restaurant discounts
Paid time off

EXPERIENCE/ LICENSES OR CERTIFICATES

No experience necessary, we will train you.

SCHEDULE / HOLIDAYS/ PTO:

The dishwashers’ schedules can be flexible with part- and full-time opportunities. Working evenings, weekends and holidays may be required.

Event Sales Manager

Mon, 27 Jul 2026 19:16:31 +0000

At The Lodge at Whitefish Lake, we believe in creating unforgettable experiences. As one of the only AAA Four Diamond-rated resorts in Montana, we specialize in organizing and executing high-quality corporate events, conferences, and special occasions. Our dedicated team is committed to delivering exceptional service and ensuring every event is a resounding success. We seek a dynamic and talented Event Sales Manager to join our team and contribute to our continued growth.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Event Sales and Service Manager generates profitable revenues by cultivating leads and developing new business opportunities while upholding brand standards and identity. This position manages sales and coordination of wedding, wedding-related, and other group events for Averill Hospitality's Whitefish properties and upsells food & beverage, resort services, and group recreation.

MAIN DUTIES AND RESPONSIBILITIES:

Respond to client inquiries and nurture relationships in a timely and professional manner by providing general information and developing customized proposals based on client requirements.
Convert leads to clients, create and manage room blocks in the reservation system, reserve venue(s) in the event space calendar, accurately prepare group booking contract documents in accordance with company policies, and secure signed contracts and deposits in established timelines.
Coordinate all aspects of the client's experience at the property (or properties), schedule and manage menu tastings, create room diagrams based on the client's preferences, create the banquet event order, and collect advance deposits and final payments in accordance with established policies.
Assist clients with planning and booking event rentals, recreational activities, transportation, entertainment, and other requests to create overall positive experiences.
Effectively and proactively communicate contracted arrangements and client needs and preferences to the property's operations team, ensuring all client expectations are met or exceeded.
Schedule and manage pre-event meetings to review all aspects with clients, their planner (if applicable), and the banquet manager and/or captain assigned to the event.
Day-prior & day-of wedding coordination; ensure seamless on-site event execution, overseeing event setup, vendor and wedding party coordination, food & beverage service, and support the operations team in fulfillment of the contract.
Stay updated on industry trends and market demands, identifying new opportunities to enhance the event experience and exceed client expectations.
Occasional travel to key and emerging markets to participate in trade shows to promote the Averill Hospitality properties and services.
Active participation in networking organizations and activities to cultivate relationships and grow referrals.
Participation in planning and execution of open house event(s) to showcase properties.
Administrative tasks as required in the performance of the role.

REQUIRED KNOWLEDGE, SKILLS AND ATTRIBUTES:

Preference for a 4-year degree in hospitality, event management, or related field.
Proven experience in event sales and planning, with a track record of successful events and client satisfaction.
Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with clients, vendors, and team members.
Strong organizational and project management abilities, with the capability to manage multiple priorities simultaneously and meet deadlines.
Proficient in using Microsoft Office programs, including Word, Excel, Outlook, and Teams. Experience using Salesforce, RDP, Social Tables, and Cateresses is highly beneficial.
A positive, can-do attitude and ability to work effectively under pressure, maintaining composure and solving issues quickly and professionally.
A broad understanding of the tourism industry and the day-to-day operations of a full-service resort hotel.
Passion for the events industry, staying up-to-date with industry trends and best practices.

WHY JOIN US:

Join a reputable and well-established resort hotel and event venue known for delivering excellence.
Be part of a dynamic team of experienced hospitality and event professionals passionate about creating unforgettable experiences.
Flexible schedule and competitive salary and benefits package.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers part and full time, year-round employment, paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Maintenance Supervisor

Mon, 20 Jul 2026 22:30:39 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Maintenance Supervisor to join our Maintenance Team at $26 Hourly. You will lead our maintenance team by execution of safe, efficient property operations in all weather conditions. This job allows you to adapt to various departments and areas across our property. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
The Maintenance Supervisor is responsible for the day-to-day maintenance activities as directed and instructed by the Facilities Manager at the Lodge, Viking, and Condo properties.

MAIN DUTIES AND RESPONSIBILITIES:

Facilities Maintenance: Maintain in good working order and condition all areas of hotel utilities and basic functions (i.e.) electrical, plumbing, telephone, HVAC, audio systems, outdoor irrigation, elevators, alarm systems, pool systems, and all Guest Room amenities requiring maintenance.
Work Order Protocol: Monitor the scope of work and pace of completion of tasks that come through the Work Order System. Timely completion is desirable, but discretion is important as to the management of time and resources. Adherence to the procedure and diligence regarding the system key functions.
Large Scale Facilities Maintenance Functions: Shop Supervisor shall NOT be responsible for long –term planning, scheduling of staff, and adherence to budget. Capital Improvements and purchases exceeding $300 shall require approval of Facilities Manager.
Reporting to Supervisors: Shop Supervisor shall report directly to the Facilities Manager, and, in some instances, technical expertise shall require briefings and reports to the General Manager and the Board of Directors.
Staff Supervision: Shop Supervisor shall have daily control of the Maintenance Staff and their priorities and workload. Initiative must be exhibited regarding assignment of, and accountability for, tasks and work orders.
Attendance: Full-time position requiring regular, reliable, and punctual attendance.
Work Environment: Most work will be performed within the greater Lodge property holdings. The Maintenance shop and the mechanical rooms throughout the property will require the most attention.
Occasional tasks related to ordering and purchasing will require offsite meetings and trips. Lodge vehicles will be provided.
Make continued effort to enhance the training and abilities of the other members of the Maintenance Department.
Make continued efforts to assess the strengths of each member of the Maintenance Department and put tasks in line with strengths to increase productivity and odds of success by giving any specific task.
Daily morning inspection and checking of following systems: hot water systems; HVAC systems; heating systems; elevators; fire systems; sewer system checks and fuel system check.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

Perform routine duties independently.
Set priorities and schedule own work in accordance with established and general policies and procedures requiring regular interpretation.
Sound judgment, thoroughness, and competence.
Work effectively and productively with others and interface with all departments requiring maintenance functions.
Full knowledge of importance of work performance and the serious impact that failure to perform effectively may have on hotel operations, interdepartmental relations, and the efficient use of resources.
Full-time position requires regular, reliability, and punctual attendance.
Trustworthy, honest, and reliable.
Work well with co-workers.
Always be courteous, helpful, and considerate to guests and co-workers.

QUALIFICATION STANDARDS

EDUCATION

· No formal education is required, however, extensive experience in the construction industry is essential, and as indicated in the Work Experience section, a working knowledge of all or several of the following areas is required: plumbing, electrical, telephone, HVAC, audio, outdoor irrigation, alarm systems, pool and spa, basic computer skills and experience with hand tools.

EXPERIENCE/ LICENSES OR CERTIFICATES

· Experience in the construction industry is essential including a working knowledge of all or several of the following areas: plumbing, electrical, telephone, HVAC, audio, outdoor irrigation, alarm systems, pool and spa, basic computer skills and experience with hand tools.

Reservations Agent

Mon, 20 Jul 2026 21:14:03 +0000

Averill Hospitality is seeking a Reservations Agent to join our Reservations Team Full-Time and In-Person at $19 - $21 Hourly DOE. We are looking for a Reservation Agent to help our guests book their dream getaway! All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

Averill Hospitality is a family-owned parent company to several properties, such as; The Lodge at Whitefish Lake Resort, Firebrand hotel, Whitefish Riverfront Hotel, and many more. Our customer experience focuses on authentic Montana hospitality that creates lasting memories.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

A Reservations Agent is responsible for fulfilling reservation requests and questions via phone and email and according to established protocols.

A key role for every Averill Hospitality Team Member is to serve as an ambassador of the company and its properties, positively engaging owners, guests, and the community at every opportunity.

MAIN DUTIES AND RESPONSIBILITIES:

Be present and available for reservations calls, spending the shift managing requests for new reservations, modifications to existing reservations, and responding to general questions about the property and the area.
Secure new and modify existing reservations with high attention to detail and in accordance with established policies, following the Signature Service protocols for success.
Check emails, respond in a timely and appropriate manner, and file according to established processes.
Maintain a clean and tidy workstation.
Complete the daily checklist and communicate any challenges and/or opportunities to the department leadership.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES:

Desire to provide exceptional guest experiences, a passion for quality, and attention to detail. Responds promptly to guests needs and takes ownership of the overall guest experience.
Strong communication skills.
Exhibit an attitude that encourages an open, stimulating, and trusting environment that reflects our Company Mission, Brand Promise, and Values.
Computer literacy and the ability to learn programs and systems are integral to the role.
Must be alert, able to interpret and follow instructions and guidelines set by the hotel's policy and procedures, keep commitment, and complete tasks of time.

QUALIFICATION STANDARDS:

EDUCATION

High School diploma or equivalent

EXPERIENCE/ LICENSES OR CERTIFICATES

Experience in the hospitality industry is an asset
Familiarity with Whitefish and local attractions is an asset

SCHEDULE / HOLIDAYS/ PTO:

This position requires regular, reliable, and punctual attendance. A Reservations Agent may be scheduled to work up to 8-hours a day between the hours of 7 am and 7 pm any day of the week, in accordance with business needs. Working evenings, weekends, and holidays is required. This position is in-person in our office at the Lodge at Whitefish Lake. A Reservations Agent will typically be available during peak seasons.

Averill Hospitality offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.

Houseperson

Mon, 13 Jul 2026 22:18:45 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Houseperson to work with our Housekeeping Team for $17 - $19 hourly DOE. You will prepare and keep common areas tidy and to a standard of upscale hospitality. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

OUR COMPANY

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

A Houseperson is responsible for the cleanliness of common areas in front and back of house, as well as the restocking and cleaning of restrooms both in the front and back of house. They also respond to radio calls from the front office and housekeeping team to deliver amenities to rooms (In room amenities, fresh linens, extra pillows, blankets, hangers, robes, slippers, etc.).

MAIN DUTIES AND RESPONSIBILITIES:

Performs cleaning duties in all public areas and back of house areas
Use of houseman carts when cleaning restrooms as well as maintaining inventory of necessary supplies.
Emptying garbage, removing dirty linens and towels upon request.
Always carries a radio and responds to any amenity delivery requests.
Reports necessary maintenance issues to Front Office so a work order is made.
Responsible for cleaning the Spa every evening after closure.
Assists with housekeeping as needed for Daily Housekeeping Service for in-house guests.
Follows departmental policies and procedures.
Follows all safety and sanitation policies.
Assist other departments when needed to ensure optimum service to guests.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

Requirements:

Operating Housekeeping equipment such as vacuums, mops, maid cart, etc.
Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance.
Must maintain a positive influence in the community and positive relations with area vendors.
Teamwork Balances team and individual responsibilities, exhibits objectivity and openness to other views, welcomes feedback, contributes to building a positive team environment, and prioritizes the team’s success above own interests.
Quality Meets productivity standards, completes work promptly, strives to increase productivity, works quickly and efficiently.
Guest Service Responds promptly to guests needs and takes ownership of the overall guest experience.
Professionalism Respectably approaches others, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, follows through on commitments.

Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to other views, welcomes feedback, contributes to building a positive team environment, and prioritizes the team’s success above own interests.

Quality - Meets productivity standards, completes work promptly, strives to increase productivity, works quickly and efficiently.

Guest Service - Responds promptly to guests' needs and takes ownership of the overall guest experience.

Professionalism - Respectably approaches others, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, follows through on commitments.

SCHEDULE AND BENEFITS:

Standing, bending, stooping, and lifting weights up to and including 20 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected.

Housekeeping Attendant

Mon, 13 Jul 2026 22:15:11 +0000

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Housekeeping Attendant to work with our Housekeeping Team $20-$25 hourly DOE. A pristine environment is the backbone of a great guest experience! You will prepare and keep guest quarters tidy and to a standard of upscale hospitality. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

OUR COMPANY

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

A housekeeper is responsible for ensuring rooms and other areas of the hotel are kept clean every day while ensuring housekeeping departmental standards are followed. Cleaning includes, but is not limited to, making beds, replacing used towels with new ones, vacuuming carpets, and cleaning and disinfecting bathrooms and ensuring new toiletries provided by the hotel are placed at appropriate areas. Consistently offers professional, friendly, and engaging service.

MAIN DUTIES AND RESPONSIBILITIES:

Performs cleaning duties in all guest areas and back of house.
Use of Maid Cart when cleaning rooms as well as maintaining inventory of necessary supplies.
Emptying garbage, removing linens and towel.
Remaking bed with fresh linens and restocking room with towels, amenities, etc.
Reports necessary maintenance issues to Front Office so a work order is made.
Follows departmental policies and procedures.
Follows all safety and sanitation policies.
Assist other departments when needed to ensure optimum service to guests.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

Requirements:

Operating Housekeeping equipment such as vacuums, mops, maid cart, etc.
Ability to lift 30lbs or more on a regular basis.
Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance.
Must maintain a positive influence in the community and positive relations with area vendors.

Quality - Meets productivity standards, completes work promptly, strives to increase productivity, works quickly and efficiently.

Guest Service - Responds promptly to guests' needs and takes ownership of the overall guest experience.

SCHEDULE AND BENEFITS:

The Housekeeping Attendant position is expected to normally keep a 5 day a week schedule, 40 hours per week can be expected, however it can be more or less depending on the business needs of the hotel. Ability to work weekend, events, and holidays as needed.

Lead Spa Receptionist

Thu, 09 Jul 2026 21:49:48 +0000

Lead a team of professionals to be the welcoming faces of our sanctuary. You will orchestrate the luxury wellness experience, setting a tone and standard of pure relaxation and unparalleled hospitality from the moment our guests arrive. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Lead Spa Receptionist to work with our Spa team. $22 hourly.

OUR COMPANY

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
As a Spa Receptionist, you will orchestrate a luxury relaxation experience and outstanding customer service. Your duties include greeting guests/visitors, checking them in and out of spa, processing payments, making reservations for spa, and answering inquiries. The receptionist is also responsible for retail center and sales.

MAIN DUTIES AND RESPONSIBILITIES:

Accurate, courteous, and efficient check-in and check-out of spa guests.
Process all payments according to established hotel requirements.
Provide information for guests and visitors about our spa and hotel’s amenities.
Schedule spa reservations.
Tracking of retail (commission structure/incentives).
Restocking and inventory of retail.
Assistance to the Spa Director.
Monitor basic cleanliness of spa.
Close retail sales and make changes accurately when needed.
Serve complimentary beverages to guests.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY

Ability to communicate clearly and empathetically.
Polished customer service and composure.
Willingness to learn our booking and operational software.
Effort to adapt and problem-solve unexpected changes.
Willingness to adapt to a changing environment.
Willingness to work weekends and holidays as needed.
Ability to work 30-40 hours per week.