The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination. The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
We are seeking a skilled and reliable Maintenance Technician to join our property management team. This role is responsible for the upkeep, repair, and general maintenance of facilities, ensuring a safe, functional, and visually appealing environment for residents and guests.

MAIN DUTIES AND RESPONSIBILITIES:

• Perform routine inspections and preventative maintenance of common areas, mechanical systems, HVAC, plumbing, and electrical components.
• Respond promptly to maintenance requests and emergencies from residents or property management.
• Complete repairs involving carpentry, drywall, painting, minor appliance servicing, and basic plumbing/electrical work.
• Maintain cleanliness and order in shared spaces such as lobbies, hallways, fitness centers, and pool areas.
• Collaborate with contractors and vendors when specialized repairs or inspections are required.
• Ensure all work is performed in compliance with safety codes, building regulations, and company policies.
• Keep accurate records of maintenance tasks, repairs, inventory, and work orders.

QUALIFICATION STANDARDS

Qualifications:

• High school diploma or equivalent; technical certification or vocational training is a plus.
• Proven experience in property or building maintenance, preferably in a residential or multi-family housing setting.
• Working knowledge of HVAC, plumbing, electrical, and mechanical systems.
• Ability to read blueprints, schematics, and maintenance manuals.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Flexibility to work on-call shifts, weekends, or respond to after-hours emergencies when needed.

EDUCATION

·         High School graduate or equivalent required.

EXPERIENCE/ LICENSES OR CERTIFICATES

·         2+ years’ experience in similar role preferred.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.

 The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Part-Time Massage Therapist to work with our Spa team.

OUR COMPANY

The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination. The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
This position is responsible for providing bodywork sessions for guests.  Massage Practitioners apply a variety of scientifically developed massage techniques to the soft tissue of the body to improve muscle tone and circulation.  Massage Practitioners work to enhance well-being, reduce the physical and mental effects of stress and tension, prevent disease, and restore health.  Massage Practitioners agree to conduct their practices in acceptable, ethical, professional behavior. 

MAIN DUTIES AND RESPONSIBILITIES:

• Modalities may include Deep Tissue, Swedish, Shiatsu, Myofascial, Stone, Pre/Post Natal, and Body Treatments.  
• Massage Practitioners use many different massage techniques and methods; these may include the following, among others (not all modalities are practiced by each Practitioner). 
• Acupressure
• Trigger Point
• Connective Tissue Massage
• Neuromuscular Massage
• Reflexology

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY

• Adhere to all requirements set forth in the Averill Hospitality Employee Policies and Procedures and Non-Compete documents and the service expectations as set forth by the Management.  Support company mission and policies and procedures. 
• Acknowledge the confidential nature of the professional relationship with a client and respect each client’s right to privacy. 
• Responsible for the comfort of all guests while performing treatments and directing all efforts toward client satisfaction. 
• Follow Spa at Whitefish Lake treatment protocols. 
• Constantly monitor the quality of all Spa at Whitefish Lake services and treatments. 
• Communicate with the Reception Desk staff on a regular basis to ensure smooth scheduling and billing. 
• Maintain awareness of daily schedule and trouble-shoot any last-minute changes or updates as well as monitor weekly and monthly schedule to assure accuracy. 
• Perform all massage and body treatment modalities and participate in continued education classes/trainings to learn other treatment/modalities offered and introduced to future menus. 
• Attend all mandatory training sessions and meetings. 
• Greet Guests at the exact time of scheduled appointment to assure punctual start time of reserved treatments. 
• Escort guests to designated treatment room, address clients by name, reconfirm treatment type and explain protocol for specific treatment that will be provided. 
• Conduct a complete client consultation (every appointment to ensure that the client’s expectations will be met 
• Keep work area clean and always stocked. 
• Encourage clients to relax and keep conversation to a minimum during treatment. 
• Always maintain proper draping before, during and after treatment. 
• After the service is complete, offer the guests a glass of water/ tea and inquire if they have another service and, if so, escort them to the appropriate area.  
• Massage Practitioner’s must complete a prescription sheet after each Massage treatment and escort client to retail area and offer appropriate at home body care regimen via body care retail items. Make sure that you are taking every opportunity to put your guests on a treatment plan.  
• Maintain valid Massage license and provide a copy to Spa Director for file.  Stay informed of state and local regulations for massage practitioners. 
• Maintain CPR certification. 
• Adhere to time off/shift coverage request policy. 
• Demonstrate professional excellence through regular self-assessment of strengths, limitations and effectiveness by continued education and training. Desire to provide phenomenal guest experiences, a passion for quality, and attention to detail. 
• Strong communication skills with the ability to develop relationships and foster cooperation. 
• Ability to build strong relationships  
• Ability to develop and encourage an open, stimulating and trusting environment that reflects our Company Mission, Brand Promise and Values. 
• Ability to read and interpret product and equipment manuals, and massage journals and protocols and procedures. 

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.  This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.  This job description and the listed duties and functions may be revised and changed based on business demands. 

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.

A regional hotel and commercial developer is hiring a senior construction leader to join its development team. You'll be our advisor and the main link between ownership and the general contractor. Your job is to make sure every project is estimated accurately, built to plan, and delivered on budget and on schedule. Above all, we need someone who goes deep into the drawings to find better, faster, and less expensive ways to build, and who brings those options to the design team, the general contractor, and ownership. We have hotel and commercial projects underway and upcoming in both Whitefish and Missoula.

This is not a high-level oversight role. You will be expected to get into the plan details yourself and actively drive building costs down. Specifically, you will:

·         Drill into the plans. Dig into architectural, structural, MEP, and interior drawings and specifications at the detail level: assemblies, systems, materials, finishes, and connections, to find where cost and time are being built in.

·         Bring constructability and VE options to the whole team. Develop practical alternatives (substitute materials, simplified details, alternate systems, prefabrication, re-sequencing) and work them through with the architect, engineers, and general contractors before pricing is locked.

·         Control the building price. Challenge GC pricing and design decisions with your own numbers, so the budget is driven by the owner, not set by the bid.

·         Report back to ownership with options, not just problems. For every recommendation, give ownership the alternatives side by side: cost savings, schedule savings, and any impact on quality, brand standards, guest experience, or long-term operating and maintenance costs, so we can make fast, informed decisions.

·         Leading smaller projects. In addition to our larger projects, we need someone who knows construction well enough to lead us in selecting subcontractors directly and leading the entire process on smaller on-site projects.

·         Contracts and negotiations. Expected to lead the team through the GC and owner contract phase.

MAIN DUTIES AND RESPONSIBILITIES:

·         Build and maintain detailed estimates and budgets from concept through construction documents.

·         Lead preconstruction: run detailed constructability reviews and value engineering sessions at each design milestone (schematic design, design development, and construction documents) with the architect, engineers, and general contractor, and track every VE item from idea through accepted, priced, and incorporated in the drawings.

·         Prepare bid packages, qualify and select general contractors, level bids, and negotiate contracts.

·         Manage projects day-to-day: schedules, owner-architect-contractor meetings, RFIs, submittals, change orders, and quality.

·         Review contractors pay applications, track lien waivers, and prepare lender and owner draw packages.

·         Track cost against budget and contingency, and report monthly to ownership, including a running log of VE and constructability items with the cost and schedule savings achieved.

·         Coordinate hotel brand standards and franchise requirements.

·         Coordinate FF&E and OS&E purchasing with design and procurement partners.

·         Plans phased renovations in operating hotels so guest impact stays low and rooms go out of service for as little time as possible.

·         Work with city staff on permits, inspections, and certificates of occupancy.

·         Close out projects: punch lists, warranties, as-builts, and handoff to operations.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES:

·         10+ years in commercial construction, with extensive experience in both estimating and project management.

·         Ability to read and analyze a full set of architectural, structural, and MEP drawings and specifications at the detail level, and to spot constructability problems, coordination conflicts, and over-design before they reach the field.

·         A proven track record of value engineering and constructability work that produced real cost and schedule savings. Be ready to walk us through specific examples: the original design, the alternative you proposed, and the dollars and days saved.

·         Confidence to push back constructively with architects, engineers, and general contractors, and to back up recommendations with numbers.

·         Hotel development or renovation experience is desired. Brand conversion experience is a plus.

·         A track record of delivering projects on budget, with the ability to walk us through your cost numbers.

·         Strong knowledge of construction contracts (AIA forms), pay applications, lien law, and change-order management.

·         Owner, developer, or owner's representative experience is strongly preferred.

·         Advanced Excel skills, plus experience with estimating and project software such as Procore and Bluebeam.

·         Clear written communication and comfort reporting to ownership and lenders.

·         You must live in, or relocate to, Whitefish or Missoula MT, and be willing to travel regularly between the two cities.

WE OFFER:

·         Competitive salary and bonus opportunities.

·         401(k), health, dental, and vision insurance, plus paid time off.

·         Relocation support.

TO APPLY:

Send your resume and a list of hotel and commercial projects you've worked on.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Averill Hospitality offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts in Whitefish, Montana's premier leisure and outdoor activity destination on the shores of Whitefish Lake.

Averill Hospitality is seeking a Regional Facilities Manager to join our Team, Salary DOE. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

Averill Hospitality is a family-owned parent company of several properties, such as; The Lodge at Whitefish Lake Resort, Firebrand hotel, Whitefish Riverfront Hotel, and many more. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. 

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Regional Facilities Manager oversees the overall functionality of maintenance and safety of the Averill Hospitality facilities and is responsible for supporting the Maintenance teams in planning, coordination, and execution of maintenance activities at all locations.

MAIN DUTIES AND RESPONSIBILITIES:

• Supports maintenance, custodial, and grounds teams across multiple locations

• Develops and assists in implementing preventive maintenance schedules for HVAC, refrigeration, roof systems, equipment, energy management and other hotel systems

• Supports proactive identification of facility opportunities, issues and risks through analytics and management routine

• Assists in coordinating projects such as renovations, repairs, and equipment upgrades within budget and time constraints

• Ensures compliance with environmental, health, and safety regulations

• Supports regional strategy and performance goals, aligning with corporate leadership

• Coordinates with property managers and staff to address operational issues

• Monitors budgets and expenditures, and ensures timely process of invoice and vendor payments, for maintenance and projects

• Mentors and coaches property level staff, ensuring team performance aligns with organizational goals

• Ensure uninterrupted operation of critical building systems including HVAC, electrical, plumbing, transportation, fire/life safety, building automation systems, utility infrastructure, and support systems

• Assists in researching and negotiating with vendors for cost-effective solutions

• Conducts inspections and quality reviews of maintenance work to ensure facilities meet safety, operational and company standards

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

• Ability to communicate effectively verbally, in writing, and over the phone, with Staff, Senior Management team members, and Ownership.

• Excellent leadership, interpersonal and problem-solving skills.

• Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance.

• Strong knowledge of building systems, maintenance management and budgeting.

• Valid driver’s license

• Must maintain a positive influence in the community and positive relations with area vendors.

• Respectably approaches others, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, follows through on commitments.

• Makes a conscientious effort to help minimize waste of products, equipment, and supplies to increase the department’s profitability and the entire company.

• Demonstrates the ability to perform effectively in high-stress environments, adapt quickly to unexpected changes, and manage demanding workloads while maintaining composure, focus, and professionalism.

SUPPORTIVE FUNCTIONS

In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Owner based upon the company’s particular requirements.

• Participate in industry organizations.

• Maintain an open line of communication between guests, employees, and management.

• Assist in any other duties as needed. This position may be required to perform other and additional duties assigned by the Owner.

ORGANIZATIONAL RELATIONSHIPS

• Positions directly reporting to this position (titles):

• Regional reporting for all properties

PHYSICAL REQUIREMENTS

FREQUENCY KEY: Rare- Up to 1 hour, Occasional- 1 to 3 hours, Frequent 3 to 6 hours, Constant- 6 to 8 hours

PHYSICAL ACTIVITY FREQUENCY

QUALIFICATION STANDARDS

EDUCATION

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field (or equivalent experience)

EXPERIENCE/ LICENSES OR CERTIFICATES

• 3–5 years of hands-on facilities management experience.

• Experience in the hospitality industry is an asset.

• Understanding of building operations and maintenance to include:

• Mechanical, electrical, plumbing (MEP) systems

• HVAC, fire safety, and security systems

• Preventive maintenance planning, repairs, and inspections

SCHEDULE / HOLIDAYS/ PTO:

This position requires regular, reliable, and punctual attendance. The Regional Facilities Manager is expected to usually keep a 5-day-a-week schedule but adjust as needed according to business needs; for example, a 6-day week may be required during peak business periods. A work week of up to 50 hours per week can be expected. However, it can be more or less, depending on business needs. Working evenings, weekends, and holidays may be required. Holidays and PTO are in accordance with the AH Exempt Employee policies as outlined in the Employee Handbook. Typically, PTO will not be permitted during June 15 - September 15 and December 15 – January 5.

NOTICE:

Standing, bending, stooping, and lifting weights up to and including 50 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected.

RESPONSIBILITY PRINCIPLES AND POSITION PURPOSE:

The Recreation Intern supports the daily delivery of complimentary guest amenities, recreational activities, and on-property experiences. This position helps create a welcoming, active, and memorable atmosphere for guests by maintaining guest activity areas, assisting with complimentary offerings, supporting hotel departments, and responding to guest needs throughout the property.

The Recreation Intern is expected to be highly visible, approachable, proactive, and flexible. This role will assist with a variety of guest-experience projects and operational needs as directed by management.

Principal responsibilities and duties include:

·        Assist with the setup, operation, replenishment, cleanup, and tear-down of complimentary guest amenities, including ice cream service, s’mores service, lawn games, and other seasonal offerings.

·        Bring complimentary ice cream to the pool as scheduled and maintain a clean, organized, guest-ready service area.

·        Set up, host, and tear down lawn game tournaments and other informal guest activities.

·        Organize paddle craft, paddles, life jackets, and related marina equipment throughout the day.

·        Conduct regular property walks to identify guest needs, cleanliness concerns, safety issues, maintenance needs, and opportunities to improve the guest experience.

·        Walk the Main Lodge, Viking building, pool area, marina, and other common areas regularly to ensure spaces remain clean, organized, welcoming, and guest ready.

·        Assist guests who appear to need directions, recommendations, assistance, or general information about the property and surrounding area.

·        Check in with Concierge regarding guest deliveries, errands, and requests that may require assistance throughout the day.

·        Check in with the marina team regularly to determine whether support is needed.

·        Carry and monitor the Front Desk radio during the shift and respond to requests involving common-area cleanliness, guest needs, or operational support.

·        Create work orders for broken items, maintenance concerns, or safety issues and submit them to management as directed.

·        Assist with keeping common areas, activity spaces, amenity stations, and outdoor guest areas clean and organized.

·        Maintain inventory of guest-amenity supplies, lawn game equipment, ice cream supplies,

·        S’mores supplies, signage, and related materials; notify management when supplies are low.

·        Assist with special events, holiday programming, group activities, seasonal experiences, and other hotel initiatives.

·        Maintain a positive, professional, and hospitable presence while representing the Lodge at Whitefish Lake.

·        Support good public, departmental, employee, and guest relations.

·        Anticipate guest needs and take ownership of the overall guest experience.

·        Maintain high ethical standards, professionalism, and a positive attitude.

·        Perform additional duties and special projects as assigned by management.

Knowledge, skills, and ability are required for the job.

The Recreation Intern should possess strong guest service, communication, and interpersonal skills. This individual must be comfortable engaging with guests of all ages and providing friendly, helpful assistance throughout the property.

·        The ability to communicate effectively with guests, staff, management, and ownership verbally, in writing, and over the phone.

·        Excellent interpersonal, organizational, and problem-solving skills.

·        Ability to remain calm, professional, and solution-oriented in high-volume or changing environments.

·        Ability and willingness to work independently while also supporting a team environment.

·        Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental compliance.

·        Ability to prioritize tasks, manage time effectively, and shift focus as guest and operational needs change throughout the day.

·        Ability to work outdoors in changing weather conditions.

·        Quality: Meets productivity standards, completes work promptly, strives to increase productivity, and works efficiently.

·        Guest Service: Responds promptly to guests’ needs and takes ownership of the overall guest

·        experience.

·        Professionalism: Approaches others with respect, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for actions, and follows through on commitments.

·        Demonstrates the ability to perform effectively in high-stress environments, adapt quickly to unexpected changes, and manage demanding workloads while maintaining composure, focus, and professionalism.

SUPPORTIVE FUNCTIONS

In addition to the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time spent on each function to be solely determined by the General Manager based upon the requirements of the company.

·        Assist Concierge, Front Desk, Marina, Housekeeping, Maintenance, and other hotel departments as needed.

·        Assist with guest deliveries, errands, transportation support, and property-related projects.

·        Maintain an open line of communication between guests, employees, and management.

·        Participate in hotel events, guest programming, and community-facing activities as assigned.

·        Assist with any additional tasks that arise. This position may be required to perform other and additional duties as assigned by the manager.

·        Organizational Relationships

·        Adventure Services Manager, Concierge Team, Front Office Manager, Marina Manager, Housekeeping Manager, Maintenance Team, Restaurant Managers, and General Manager.

Organizational Relationships

Concierge Manager, Restaurant Managers, Front Office Manager and Marina Manager

Physical Requirements

FREQUENCY KEY: Rare- Up to 1 hour, Occasional- 1 to 3 hours, Frequent 3 to 6 hours, Constant- 6 to 8 hours

PHYSICAL ACTIVITY FREQUENCY 

Sitting   Occasional

Walking, climbing stairs             Constant Crouching/Bending/Stooping              Frequent Reaching            Constant

Grasping            Constant

Pushing/Pulling               Occasional

Near Vision        Constant

Far Vision           Constant

Hearing               Constant

Talking Constant

Lifting/Carrying (20 lbs.)             Frequent

Travel   Rarely

NOTICE:

Standing, bending, stooping, and lifting weights up to and including 50 lbs. may be required. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected.

OUR COMPANY

Averill Hospitality is a Montana family-owned parent company of several Whitefish properties, such as; The Lodge at Whitefish Lake, The Firebrand Hotel, Thirty-Eight, and The Whitefish Riverfront Hotel. Our luxury hospitality focuses on authentic Montana experience for our guest and customers, creating lasting memories.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

A housekeeper is responsible for ensuring rooms and other areas of the hotel are kept clean every day while ensuring housekeeping departmental standards are followed.  Cleaning includes, but is not limited to, making beds, replacing used towels with new ones, vacuuming carpets, and cleaning and disinfecting bathrooms and ensuring new toiletries provided by the hotel are placed at appropriate areas.  Consistently offers professional, friendly, and engaging service.

MAIN DUTIES AND RESPONSIBILITIES:

• Performs cleaning duties in all guest areas and back of house.
• Use of Maid Cart when cleaning rooms as well as maintaining inventory of necessary supplies.
• Emptying garbage, removing linens and towel.
• Remaking bed with fresh linens and restocking room with towels, amenities, etc. 
• Reports necessary maintenance issues to Front Office so a work order is made.
• Follows departmental policies and procedures.
• Follows all safety and sanitation policies.
• Assist other departments when needed to ensure optimum service to guests.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

Requirements:

• Operating Housekeeping equipment such as vacuums, mops, maid cart, etc.
• Ability to lift 30lbs or more on a regular basis.
• Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance.
• Must maintain a positive influence in the community and positive relations with area vendors.

Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to other views, welcomes feedback, contributes to building a positive team environment, and prioritizes the team’s success above own interests.

Quality - Meets productivity standards, completes work promptly, strives to increase productivity, works quickly and efficiently.

Guest Service - Responds promptly to guests' needs and takes ownership of the overall guest experience.

Professionalism - Respectably approaches others, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, follows through on commitments.

SCHEDULE AND BENEFITS:

The Housekeeping Attendant position is expected to normally keep a 5 day a week schedule, 40 hours per week can be expected, however it can be more or less depending on the business needs of the hotel. Ability to work weekend, events, and holidays as needed.

Averill Hospitality offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Sales and Catering Intern provides support to the Event Sales and Service Managers and Conference Service Manager.

 The event coordinator is responsible for modeling Averill Hospitality's core values and charges, contributing to the fulfillment of business objectives across the business unit, and collaborating with others in the fulfillment of our shared mission.

MAIN DUTIES AND RESPONSIBILITIES:

·        Assist with day-prior and day-of wedding coordination and set-up tasks

·        Provide day-prior and day-of wedding coordination services for assigned wedding groups

·        Participate in pre-event meetings with Event/Conference Service Managers and the Banquet Manager or Captain assigned to the event to assist in providing exemplary client experiences at the property

·        Create documents to support the leadership meetings and BEO meetings, print and save them in the designated OneDrive location

·        Support the Event Sales and Service Managers and Conference Service Manager with client needs, including inputting information in Tripleseat for event contracts and BEOs, creating event diagrams based on the client’s preferences, collecting advance deposits and final payments, providing documentation to clients, ordering linens, booking transportation, and any other needs.

·        For small groups assigned by the Assistant Director of Sales, coordinate all aspects of client’s experience at the property (or properties), schedule and manage menu tastings, create room diagrams based on client’s preferences, create the banquet event order, and collect advance deposits and final payments in accordance with established policies.

·        Participate in weekly BEO meetings to communicate needs to operations team members as needed

·        Administrative tasks as required in the performance of the role

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY

·        Strong written & verbal communication skills, comfortable with public speaking

·        Treats people with respect and dignity, keeps commitments, inspires trust in others, works ethically and with integrity, upholds the organization’s values

·        Proficient in using Microsoft Office programs, including Word, Excel, and Outlook, and ability to learn and adopt new programs and platforms

·        Numerically literate, comfortable working with numbers and processing figures

·        Ability to maintain strict confidentiality of classified information

·        Ability to deal with the public and staff tactfully and diplomatically

·        Positive, can-do attitude and potential to learn and grow

·        Ability to follow policies and procedures and adapt to change

·        Responds promptly to guests’ needs and takes ownership of the overall guest experience

·        Reacts well under pressure and accepts responsibility for actions

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the General Manager based upon the particular requirements of the company.

•     Maintain an open line of communication between guests, employees and management

•     Assist in any other duties as needed. This position may be required to perform other and additional duties assigned by senior leadership.

ORGANIZATIONAL RELATIONSHIPS

Positions directly reporting to this position (titles): None

PHYSICAL REQUIREMENTS

FREQUENCY KEY: Rare- Up to 1 hour, Occasional- 1 to 3 hours, Frequent 3 to 6 hours, Constant- 6 to 8 hours

PHYSICAL ACTIVITY                                                 FREQUENCY

Sitting                                                                              Frequent

Walking, climbing stairs                                                          Constant

Crouching/Bending/Stooping                                 Frequent

Reaching                                                                                       Frequent

Grasping                                                                                       Frequent

Pushing/Pulling                                                                          Frequent

Near Vision                                                                                  Constant

Far Vision                                                                                      Constant

Hearing                                                                                          Constant

Talking                                                                            Constant

Lifting/Carrying (20 lbs.)                                                          Frequent

Travel                                                                              Rare

QUALIFICATION STANDARDS

EDUCATION

·        Two years’ relevant hospitality experience and/or a hospitality degree is an asset

EXPERIENCE/ LICENSES OR CERTIFICATES

• Experience in the hospitality industry an asset.
• Valid driver’s license

SCHEDULE:

This position requires regular, reliable, and punctual attendance. The event coordinator is a full-time, seasonal position with days and hours scheduled in accordance with business needs. Working evenings, weekends, and holidays is required.

The Sales and Catering Intern will typically be available during peak seasons, typically taking time off and vacations during slower seasons.  Typically, time off will not be allowed during June 15 - September 15.

The hospitality business functions seven (7) days a week, twenty-four hours a day.  In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected.

This position is seasonal, with generally a May 1 to October 31 work period, based on demand. 

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Marketing Intern supports marketing, communications, and promotional activities within Averill Hospitality. The intern will gain practical experience in promoting hotels, restaurants, events, and guest experiences while developing skills in digital marketing, content creation, and customer engagement.

The ideal candidate is organized, enthusiastic, service-oriented, and interested in hospitality, tourism, marketing, or communications.

KEY DUTIES AND RESPONSIBILITIES:

• Assist in planning and implementing marketing campaigns for hotel, restaurant, resort, or hospitality services.
• Create and schedule content for social media platforms, websites, newsletters, and promotional materials.
• Support the development of captions, blog posts, brochures, flyers, presentations, and other marketing copy.
• Help maintain and update website content, listings, menus, offers, and promotional information.
• Monitor social media engagement, online reviews, and customer feedback.
• Assist with responding to guest inquiries and directing feedback to the appropriate department.
• Support email marketing activities, including campaign content.
• Coordinate with revenue management, sales, front-office, food and beverage, and events teams.
• Assist in promoting special offers, seasonal packages, dining promotions, events, and loyalty programs.
• Help organize and promote hospitality events, media visits, influencer activities, and community partnerships.
• Collect marketing data and assist with preparing reports on campaign performance.
• Track metrics such as reach, engagement, website traffic, inquiries, bookings, and conversions.
• Ensure that marketing materials accurately reflect the brand, services, prices, and guest experience.
• Perform other marketing and administrative duties as assigned.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

• Strong written and verbal communication skills.
• Interest in hospitality, travel, tourism, food and beverage, or customer experience.
• Basic knowledge of social media platforms and digital marketing tools.
• Creative, detail-oriented, and willing to learn.
• Good organizational and time-management skills.
• Ability to work independently and collaboratively.
• Basic proficiency in Microsoft Office.
• Professional attitude and commitment to guest satisfaction.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be based upon the requirements of the company.

• Assist with hotel, sales, and events operations as needed.
• Assist in any other and additional duties assigned.

ORGANIZATIONAL RELATIONSHIPS

Position directly reports to (titles):

·        Director of Marketing

PHYSICAL REQUIREMENTS

FREQUENCY KEY: Rare- Up to 1 hour, Occasional- 1 to 3 hours, Frequent 3 to 6 hours, Constant- 6 to 8 hours

PHYSICAL ACTIVITY                                                 FREQUENCY

Sitting                                                                                             Frequent

Walking, climbing stairs                                                          Occasional

Crouching/Bending/Stooping                                                Occasional

Reaching                                                                                       Occasional

Grasping                                                                                       Occasional

Pushing/Pulling                                                                          Occasional

Near Vision                                                                                  Constant

Far Vision                                                                                      Occasional

Hearing                                                                                          Constant

Talking                                                                            Constant

Lifting/Carrying (20 lbs.)                                                          Occasional

Travel                                                                                             Rare

QUALIFICATION STANDARDS

EDUCATION

• Currently pursuing or recently completed a degree, diploma, or certificate in Marketing, Hospitality, Tourism, Communications, or a related field.

EXPERIENCE/ LICENSES OR CERTIFICATES

• Familiarity with Adobe Creative Cloud, content-management systems, email marketing platforms, or analytics tools is an advantage.

SCHEDULE / HOLIDAYS/ PTO:

This position requires regular, reliable, and punctual attendance. A Marketing Intern is expected to keep a 5-day-a-week schedule but adjust as needed according to business needs; a 6-day week may be required during peak business periods.  A workweek of up to 45 hours per week can be expected; however, it can be more or less, depending on business needs. Working evenings, weekends, and holidays may be required. Holidays and PTO are in accordance with the AH Non-Exempt Employee policies as outlined in the Employee Handbook. Typically, PTO will not be permitted during June 15 - September 15 and December 15 – January 5.

NOTICE:

Standing, bending, stooping, and lifting weights up to and including 20 lbs. may be required.  The hospitality business functions seven (7) days a week, twenty-four hours a day.  In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Lodge Intern position deals closely with all aspects of the Rooms Department (front office, housekeeping, guest services) from arrival to departure.  The associate must be knowledgeable about each area of the property, operating systems, as well as the amenities we offer to be able to communicate these to the guest. 

FRONT DESK DUTIES AND RESPONSIBILITIES:

·        Ensure all guest concerns and requests are resolved promptly and properly.

·        Ensure the accuracy and completion of daily checklists.

·        Ensuring the accuracy and completion of all folios and room charges daily.

·        Use of resort software and phone switchboard.

·        Knowledge of OneDrive and Microsoft Office Suites for daily use including scheduling shuttles for arriving/departing guests.

·        Assists in maintaining all Front Desk logs and materials including information binders, and phone lists.

·        Always wears the proper uniform.

·        Knowledgeable of cash handling and credit policies.

·        Schedule flexibility required, days, evening, and weekends, required, Night Audit shifts as needed.

·        Maintain all logs including ski ticket logs, patience voucher logs, and package logs.  Notifies Front Office Manager when inventories are low.

·        Works closely with housekeeping, concierge, and valet.

SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITY

·        Ability to communicate effectively verbally, in writing, and over the phone, with Staff, Senior Management team members, and Ownership.

·        Excellent leadership, interpersonal and problem-solving skills.

·        Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance.

·        Ability and willingness to work with various office equipment and software systems.

·        Must maintain a positive influence in the community and positive relations with area vendors.

·        Teamwork – Balances team and individual responsibilities, exhibits objectivity and openness to others’ views, welcomes feedback, contributes to building a positive team environment, and prioritizes the team’s success above own interests.

·        Quality – Meets productivity standards, completes work promptly, strives to increase productivity, works quickly and efficiently.

·        Guest Service – Responds promptly to guests’ needs and takes ownership of the overall guest experience.

·        Professionalism – Respectably approaches others, reacts well under pressure, treats others with respect and consideration regardless of status or position, accepts responsibility for own actions, follows through on commitments.

·        Profitability – Makes a conscientious effort to help minimize waste of products, equipment, and supplies to increase the department’s profitability and the entire property.

HK DUTIES AND RESPONSIBILITIES

• Inspecting guest rooms.
• Assisting in counseling employees.
• Resolving guest complaints.
• General office duties.
• Maintain strong relationships with team members.
• Inspect public areas.
• Help manage Lost & Found.
• Assist other departments when needed.
• Reports necessary maintenance issues.
• Follows departmental policies and procedures.

Follows company policies and procedures and other duties as assigned by Director.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Front Office Manager based upon the requirements of the company.

•             Participate in industry organizations.

•             Maintain an open line of communication between guests, employees, and management.

•             Assist in any other duties as needed. This position may be required to perform other and additional duties assigned by the Resort Manager and/or General Manager.

ORGANIZATIONAL RELATIONSHIPS

Position directly reports to (titles):

·        Front Desk Supervisor, Front Office Assistant Manager, Front Office Manager

PHYSICAL REQUIREMENTS

FREQUENCY KEY: Rare- Up to 1 hour, Occasional- 1 to 3 hours, Frequent 3 to 6 hours, Constant- 6 to 8 hours

PHYSICAL ACTIVITY                                                                FREQUENCY

Sitting                                                                                             Frequent

Walking, climbing stairs                                                            Occasional

Crouching/Bending/Stooping                                                 Occasional

Reaching                                                                                       Constant

Grasping                                                                                        Constant

Pushing/Pulling                                                                           Occasional

Near Vision                                                                                    Constant

Far Vision                                                                                        Constant

Hearing                                                                                          Constant

Talking                                                                                            Constant

Lifting/Carrying (20 lbs.)                                                            Occasional

Travel                                                                                               Occasional

QUALIFICATION STANDARDS

EDUCATION

• Business Degree (in Business Administration or Hospitality) an asset but not required.

EXPERIENCE/ LICENSES OR CERTIFICATES

• Minimum of 2 years’ experience in hospitality industry an asset.

SCHEDULE / HOLIDAYS/ PTO:

This position requires regular, reliable, and punctual attendance. A Front Desk Agent is expected to usually keep a 5-day-a-week schedule but adjust as needed according to business needs; for example, a 6-day week may be required during peak business periods.  A workweek of up to 50 hours per week can be expected. However, it can be more or less, depending on business needs. Working evenings, weekends, and holidays may be required. Holidays and PTO are in accordance with the AH Exempt Employee policies as outlined in the Employee Handbook. Typically, PTO will not be permitted during June 15 - September 15 and December 15 – January 5.

NOTICE:

Standing, bending, stooping, and lifting weights up to and including 20 lbs. may be required.  The hospitality business functions seven (7) days a week, twenty-four hours a day.  In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Food and Beverage Intern supports the successful operation of the food and beverage department through hands-on learning, team collaboration, and guest-focused service. This role is designed for a hospitality student or recent graduate seeking practical experience in restaurant operations, leadership, and luxury service standards. Under the guidance of F&B leadership, the intern will gain exposure to management responsibilities while contributing to a refined, Forbes 4-Star dining experience.

MAIN DUTIES AND RESPONSIBILITIES:

Guest Experience & Service Excellence

• Support daily operations to ensure guest satisfaction in all F&B outlets.
• Observe and participate in maintaining Forbes 4-Star service standards.
• Respond to guest inquiries and concerns in a professional and timely manner.

Operational Training & Support

• Assist with floor management during meal periods, including service pacing and communication flow.
• Learn and participate in host, server, expo, and bar support roles as needed.
• Participate in opening, mid-shift, and closing duties.

Leadership & Staff Support

• Shadow F&B leaders and assist in supervising team members during service.
• Provide hands-on assistance to service staff, helping to resolve basic operational issues.
• Participate in pre-shift meetings and contribute to staff communication and morale.

Administrative & Organizational Tasks

• Learn the basics of scheduling, inventory, and ordering procedures.
• Observe and assist in administrative duties such as incident reporting, reservation systems, and guest feedback tracking.
• Attend meetings and trainings to better understand departmental and organizational goals.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY

• Strong interest in food and beverage operations and luxury hospitality.
• Enthusiastic, service-driven, and eager to learn from all levels of the team.
• Excellent interpersonal and communication skills.
• Ability to multitask and remain composed in a fast-paced environment.
• Willingness to work a flexible schedule including evenings, weekends, and holidays.
• Familiarity with POS systems and basic food handling practices a plus.
• Professional appearance and demeanor in accordance with company standards.

SUPPORTIVE FUNCTIONS

In addition to performance of essential duties, this position may be asked to:

• Complete an end-of-internship presentation or project as assigned.
• Participate in special events or off-site experiences as a learning opportunity.
• Support other departments during high-volume periods, as needed.

ORGANIZATIONAL RELATIONSHIPS

Positions directly reporting to this position (titles):
None

PHYSICAL REQUIREMENTS

FREQUENCY KEY:
Rare – Up to 1 hour, Occasional – 1 to 3 hours, Frequent – 3 to 6 hours, Constant – 6 to 8 hours

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATION STANDARDS

EDUCATION / LICENSES / CERTIFICATES

• Currently enrolled in or recently graduated from a Hospitality, Restaurant Management, or related program.
• Previous F&B experience preferred but not required.
• Food Handler and Alcohol Service Certifications (as required by local law or to be obtained during internship).

SCHEDULE / HOLIDAYS / PTO:

The Food and Beverage Manager Intern is expected to work a flexible schedule based on business needs, including evenings, weekends, and holidays. A typical schedule may include 30–40 hours per week, with the possibility of additional hours during peak periods. Time off must be approved in advance by the department manager.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:

The Culinary Intern supports the kitchen team in delivering high-quality food preparation, presentation, and cleanliness in accordance with Forbes 4-Star standards. This internship offers hands-on experience across multiple kitchen stations and provides a comprehensive understanding of back-of-house operations in a luxury hospitality setting. This role is intended to foster culinary growth and skill development under the mentorship of seasoned chefs.

MAIN DUTIES AND RESPONSIBILITIES:

Culinary Skill Development

• Assist in preparing and cooking menu items under the direction of the culinary team.
• Rotate through various kitchen stations (garde manger, prep, sauté, grill, pastry, etc.) to gain comprehensive experience.
• Follow standardized recipes and plating guidelines with precision.
• Learn and apply fundamental culinary techniques and kitchen procedures.

Operational Support

• Support daily mise en place and food prep activities.
• Maintain cleanliness and organization of all kitchen areas in compliance with health and safety standards.
• Assist in receiving and storing deliveries; ensure product rotation and labeling (FIFO).
• Help with dishwashing and sanitation duties as needed.

Guest Experience & Quality Assurance

• Uphold presentation, flavor, and timing standards for all dishes.
• Ensure consistency and attention to detail in every plate leaving the kitchen.
• Learn how to respond to and accommodate special dietary requests or allergies.

Teamwork & Communication

• Work collaboratively with chefs, line cooks, and front-of-house staff.
• Participate in daily line-ups and kitchen briefings.
• Maintain respectful and professional communication with team members at all times.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITY:

• Passion for culinary arts and a desire to learn in a professional kitchen environment.
• Basic understanding of kitchen operations and food safety.
• Strong work ethic, punctuality, and a willingness to take initiative.
• Ability to follow instructions, remain organized, and multitask in a fast-paced environment.
• Team player with a positive attitude and a high level of professionalism.
• Ability to handle high-volume service periods with composure.
• Willingness to work weekends, evenings, and holidays as needed.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the Executive Chef based upon the particular requirements of the kitchen:

• Assist with food tastings, kitchen tours, or special events.
• Maintain an open line of communication between kitchen staff and leadership.
• Other duties as assigned by the Executive Chef or Sous Chef.

ORGANIZATIONAL RELATIONSHIPS:

Positions directly reporting to this position (titles):
None

PHYSICAL REQUIREMENTS

FREQUENCY KEY: Rare – Up to 1 hour | Occasional – 1 to 3 hours | Frequent – 3 to 6 hours | Constant – 6 to 8 hours

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand for long periods, walk, talk or hear, and use hands to handle or feel objects, tools, or controls. The employee must occasionally lift and/or move up to 50 pounds.

QUALIFICATION STANDARDS

EDUCATION / LICENSES / CERTIFICATES

• Currently enrolled in a Culinary Arts program or recent graduate preferred.
• Food Handler Certification (or ability to obtain upon hire).
• Previous kitchen experience is a plus but not required.

SCHEDULE / HOLIDAYS / PTO:

The Culinary Intern is expected to work a flexible schedule based on the needs of the Food and Beverage operation. This includes evenings, weekends, and holidays. Weekly hours may vary depending on program requirements and business demand.

The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking a Maintenance Technician to join our Team at $27 - $30 Hourly DOE. We need a hands-on Maintenance Technician for our Condos and HOA areas. All employees receive perks of $50 rooms at any of our properties, and discount rates at our spa, restaurant, and retail.

The Lodge at Whitefish Lake, an Averill Hospitality Resort, is Montana's premier lakefront, leisure and outdoor activity destination. The Lodge is a 4-star hotel located only 5 minutes from downtown Whitefish and 10 minutes from Whitefish Ski Resort. Our customer experience focuses on authentic Montana hospitality that creates lasting memories. The Hotel is one of several family-owned businesses under Averill Hospitality.

PRINCIPLE RESPONSIBILITIES AND POSITION PURPOSE:
We are seeking a skilled and reliable Condo Maintenance Technician to join our property management team. This role is responsible for the upkeep, repair, and general maintenance of condominium facilities, ensuring a safe, functional, and visually appealing environment for residents and guests.

MAIN DUTIES AND RESPONSIBILITIES:

• Perform routine inspections and preventative maintenance of common areas, mechanical systems, HVAC, plumbing, and electrical components.
• Respond promptly to maintenance requests and emergencies from residents or property management.
• Complete repairs involving carpentry, drywall, painting, minor appliance servicing, and basic plumbing/electrical work.
• Maintain cleanliness and order in shared spaces such as lobbies, hallways, fitness centers, and pool areas.
• Collaborate with contractors and vendors when specialized repairs or inspections are required.
• Ensure all work is performed in compliance with safety codes, building regulations, and company policies.
• Keep accurate records of maintenance tasks, repairs, inventory, and work orders.

QUALIFICATION STANDARDS

Qualifications:

• High school diploma or equivalent; technical certification or vocational training is a plus.
• Proven experience in property or building maintenance, preferably in a residential or multi-family housing setting.
• Working knowledge of HVAC, plumbing, electrical, and mechanical systems.
• Ability to read blueprints, schematics, and maintenance manuals.
• Strong problem-solving skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to work independently and manage time effectively.
• Flexibility to work on-call shifts, weekends, or respond to after-hours emergencies when needed.

EDUCATION

·         High School graduate or equivalent required.

EXPERIENCE/ LICENSES OR CERTIFICATES

·         2+ years in similar role

 SCHEDULE

This role can expect to hold a Sunday - Thursday schedule. This is subject to change based on business needs.

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Lodge at Whitefish Lake, part of Averill Hospitality, offers full time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, 401(k) match, and company discounts at Averill Hospitality properties.